FAQ & Contact

To (stop to) be alerted by email, please log in and click "Preferences" (bottom left of the page).

To change the language of email alerts, please log in and click on your ID / My account (top of page) / Preferences / Mail language.

The times are displayed in your time zone. To change this time zone, please log in and click on your ID / My account (top of page) / Preferences / Timezone.

To obtain (or reactivate) an account or additional features (or facilities/sites/buildings), please contact your usual EQUANS contact.

You can use your email address to login.

To deactivate an account, please contact your usual EQUANS contact.

To change your password (or contact information), please log in and click on your ID / My account (top of page) / My password.
If you have lost your password, email a link to reset it.

To change your contact information, please log in and click on your ID / My account (top of page) / Contact information.

Are you an EQUANS operative? For all these operations, contact your local administrator.

To request EQUANS service, please log in and fill out the "New request" form from the REQUESTS menu.
If you do not have this functionality, you can contact our Customer Relations Center or your usual EQUANS contact.
Need guidance? Download the User Guide.

For general information (addresses, contacts, job postings, etc...) about EQUANS, visit www.equans.com.

AXICONTACT is optimized for Chrome.
Also supported: the latest version of Edge, Firefox, Safari.

All information exchanged between your workstation and AXICONTACT is encrypted so that it cannot be intercepted by a third party.
The connection is protected by OKTA.

Afin que leur téléchargement soit rapide, la taille des documents est limitée à 50 Mo (soit 13 minutes avec un accès internet de base).